Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

Viceroy Santa Monica, CA

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

• Responsible for the overall operation of the Hotel accounts receivable department
• This will include the day-to-day operations, acceptable collection ratios, upholding credit policies and procedures, training and development of staff and establishing sound working relationships with other departments
• Perform daily cash handling, deposits, and revenue reconciliations
• Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal
• Direct billing application processing
• Work closely with corporate payroll analyst to ensure accuracy of payroll
• Accurate and timely invoicing of all billings (Groups, Social Events, Catering)
• All A/R billings to be completed and sent within 5 calendar days
• Collection of outstanding debts
• Conduct client bill reviews regularly
• Attendance at resume and pre-convention meetings
• Handle A/R billing questions/adjustments
• Respond to guest inquiries
• Handle credit, charge backs and return checks
• Standardize and address front office procedures and policies as they relate to accounting
• Conduct and participate in monthly credit meetings, update aging report on a weekly basis
• Participation in the future planning of any procedures affecting accounting
• Coach, council, motivate, review and discipline staff
• Training and development of accounts receivable staff
• Uphold credit policies and procedures
• Account reconciliation as directed
• Other accounting duties at management's direction
• Monthly prepare properly supported journal entries to record and properly close each accounting cycle
• Work closely with Sales department to ensure accuracy and timeliness of all bills

• At least 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.