Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

Viceroy Hotels Corporate Office - West Hollywood, CA

We are seeking a highly motivated Operations and Business Developmenet Analyst to support our hotel acquisitions, development, and operations performance initiatives. This New York-based, onsite role will partner closely with senior leadership to identify new opportunities, manage deal pipelines, analyze operational performance, and provide strategic support across our global luxury/lifestyle hotel portfolio.

Operations Support

• Analyze hotel performance metrics (occupancy, ADR, RevPAR, GOP, labor costs, etc.) to identify trends, risks, and opportunities.
• Create dashboards and reports to support regional operations reviews and strategic planning sessions.
• Assist in developing and tracking KPIs across the hotel portfolio to ensure alignment with business goals.
• Collaborate with property teams to gather data for benchmarking, process improvement, and cost control initiatives.
• Support operational project rollouts, task forces, and special initiatives as needed.
• Coordinate closely with Finance, Revenue Management, Sales & Marketing, and Human Resources to ensure alignment on development and operational goals.

Business Development Support

• Conduct comprehensive market analysis in target urban and resort destinations globally to identify and evaluate off-market hotel properties suitable for conversion to the Viceroy brand.
• Identify and research prospective hotel owners, investment funds, and development partners, maintaining a robust database of key contacts and industry relationships.
• Assist in the preparation, drafting, and management of transaction documents, including Non-Disclosure Agreements (NDAs), Letters of Intent (LOIs), and initial term sheets.
• Develop compelling pitch decks and investment memorandums that clearly articulate the value proposition of a Viceroy conversion for prospective partners.
• Support the due diligence process by gathering and organizing critical financial, operational, and market data for target assets.
• Provide direct analytical and administrative support to the President of Development, including preparing materials for meetings, tracking the deal pipeline, and coordinating with internal teams.

• Bachelor’s degree required, Finance, Real Estate, or other business-related field preferred.
• Minimum 2 years of experience in real estate development, consulting, or investment banking preferred.
• Underwriting and financial analysis experience is strongly preferred.
• Strong analytical skills with the ability to draw conclusions from research and data analysis and communicate effectively.
• Proficiency in MS Office, including advanced financial modeling skills in Excel.
• Excellent written and verbal communication skills; experience preparing reports or investment memoranda preferred.
• Highly motivated, organized, and self-directed, with a strong eagerness to learn all facets of resort and hotel acquisitions and development.
• New York-based onsite role.